SHIPPING POLICY – CURNAT

✦ Processing Time

All orders are prepared and processed within 24–48 working hours after the order has been confirmed.

✦ Estimated Delivery Time

United Kingdom: 5–7 working days

Delivery times are estimates and may occasionally vary due to carrier delays, public holidays, high order volumes or circumstances outside our reasonable control.

✦ Free Shipping

Free shipping is available on all UK orders, with no minimum purchase required.

✦ Order Tracking

Once your order has been dispatched, you will receive an email containing your tracking number, allowing you to follow the progress of your delivery.

Tracking information may require a short period of time to update after your parcel has been dispatched.

✦ Carriers Used

Depending on the location of the stock and fulfilment centre, orders may be handled by:

UK local delivery partners: for orders fulfilled locally within the United Kingdom.

Yanwen / YunExpress: for items dispatched internationally when local stock is unavailable.

The final delivery within the United Kingdom may be completed by a local delivery partner.

✦ International Fulfilment

Where an item is unavailable from our local stock, your order may be dispatched from one of our international fulfilment centres.

This does not change the estimated delivery information provided for your order.

✦ Quality Commitment

We believe in the quality of our products.

For this reason, Curnat offers a 30-day money-back guarantee from the date you receive your order, subject to the conditions set out in our Returns Policy.

This guarantee is provided in addition to your statutory consumer rights.

✦ Contact

If you have any questions regarding your order or delivery, our customer service team is available at:

📧 contact@curnat.co.uk

Curnat